DPLA Ebooks Outreach Representative

at DPLA (view profile)
Location Telecommute, United States of America
Date Posted July 24, 2019
Category Non-Profit
Job Type Full-time
Apply Here https://pro.dp.la/about-dpla-pro/jobs#ebooks


The Digital Public Library of America seeks a respected and knowledgeable contributor to help it further its mission to embolden and energize libraries in the digital age.

Initiated in 2010, the Digital Public Library of America (DPLA) works with place-based cultural organizations throughout the country with a shared goal of providing access to a rich and diverse collection of materials. DPLA leads a national collaborative effort to provide libraries with a free, open, library-controlled platform for managing their ebook and audiobook services and an ebook marketplace, exchange.dp.la. DPLA’s ebooks work is supported by a grant from the Alfred P. Sloan Foundation.

The ebooks outreach representative will lead DPLA’s efforts to improve access to ebooks, audiobooks, and other published digital materials for libraries and their users. The ebook engagement and outreach representative will often be the first point of contact with a new potential partner library or organization. Thus, the position requires someone who is comfortable engaging decision-makers at multiple levels within the hierarchy of an institution. The ebook outreach representative should be comfortable making presentations, often to large audiences, have a clear understanding of DPLA’s products and services, and an appreciation and understanding of libraries’ unique roles as curators or information in a digital age.

This is a high-visibility position that is tremendously rewarding and a good fit for someone with a sense of mission-driven outreach, a familiarity with how libraries and other cultural heritage organizations function and a passion for helping libraries succeed.

The DPLA outreach representative would perform the following duties:

Work with libraries to develop and grow the DPLA Exchange, an online marketplace for libraries
Build and maintain relationships with current and potential library partners
Work with the DPLA Ebooks team to create awareness for DPLA’s ebook marketplace, exchange.dp.la
Meet with prospective libraries interested in DPLA’s work regarding ebooks
Onboard new libraries using DPLA exchange
Develop and manage sales forecasts and regional and national marketing and outreach plans
Represent DPLA’s work at regional and consortial meetings
Work with library consortial partners to collaboratively increase awareness and sales
Experience required:

Worked in sales or business development role working directly with libraries
Proven track record developing and maintaining successful customer relationships
Knowledge of a range of library operations
Keen understanding of the role of state libraries, archives, museums, and consortia in library services and operations
Successful 3+ years of sales, implementing and executing consultative sales strategies, and activities resulting in revenue and market share growth
Proven track record of meeting or exceeding sales and operational goals
Demonstrated success in promoting and selling new products and services

Communications, including interpersonal, written,oral communication and presentation skills
Ability to efficiently collect, analyze and evaluate information that will help define library goals and needs
Self-directed initiative, ability to multi-task and effectively manage time and prioritize and organize projects
4-year degree or equivalent

The ideal candidate will also possess the ability to work collaboratively in a distributed, team-based environment; excellent communication skills and strong customer service orientation. The position will require moderate travel.

DPLA is strongly committed to diversity in all of its forms. We provide a full set of benefits, including health care, life and disability insurance, and a retirement plan. Starting salary is commensurate with experience.

About the Digital Public Library of America
The Digital Public Library of America amplifies the value of libraries and cultural organizations as Americans’ most trusted sources of shared knowledge. We do this by collaborating with partners to accelerate innovative tools and ideas that empower and equip libraries to make information more accessible. Visit https://dp.la.

To apply, send a letter of interest detailing your qualifications, resume, and a list of 3 references in a single PDF to jobs@dp.la. Application review will begin August 1 and will continue until the position is filled.