Digital Asset Management Systems Administrator

at Rock & Roll Hall of Fame and Museum (view profile)
Location 1100 Rock & Roll Blvd, Cleveland, Ohio
Date Posted December 17, 2021
Category Non-Profit
Job Type Full-time
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Education Requirements Master's degree in library science, archival studies or related field
Minimum Compensation in Local Currency $65,000
Hourly or Salary? Salary


Reporting to the Vice President of Digital Technology, the Digital Asset Management Systems Administrator provides leadership, management and expertise in the installation, governance, maintenance, and support of digital asset management for the Rock & Roll Hall of Fame. The Digital Asset Management Systems (DAMS) Administrator will work closely with departments across the Rock Hall to ensure an integrated and coordinated approach to acquiring, processing, preserving, managing, discovering, and delivering digital content and collections metadata.

1. Leads the Rock Hall’s DAMS implementation, customization, and digital asset and metadata migration.

o Implements the DAMS across the institution and coordinates the work of staff in the migration of backlog digital content into the DAMS.

o Creates governance for the DAMS and facilitates a governance group to recommend and manage change requests, documentation, training and procedure.

o Works with stakeholders across the institution to establish standards and protocols for file ingest, data entry, linking, and rights.

o Works with the Curatorial Division to devise catalog and lexicon standards aligning with the institutional collections management system.

o With the Archives, provides expertise in ensuring long-term preservation and access of the Rock Hall’s born digital and digitized collections materials and collections metadata.

o Trains super users in the use of the DAMS and provides them with documentation to further disseminate training across the institution.

o Through phased development, configures and customizes the DAMS to meet the specific needs of Rock Hall departments, collections management and digital projects, as well as future integrations with existing Rock Hall systems.

2. Manages the Rock Hall’s digital asset management system.

o Responsible for the day-to-day management of the DAMS.

o Maintains, assesses, and adjusts standards and protocols as necessary for file ingest, data entry, linking, and rights.

o Revises and maintains cataloging and lexicon standards for the DAMS as necessary.

o Provides support and solutions for gaps in process, documentation, or procedure as identified by the governance group.

o Maintains user accounts and security.

o Tracks statistics of DAMS usage.

o Provides staff support, including general use questions, bulk data uploads or edits, form and report requests; actively monitors and troubleshoots bugs and performance issues with staff and vendors.

o Tests system upgrades and enhancements in sandbox environments, develops testing scripts, and coordinates testing with staff.

o Establishes and maintains active communication with stakeholders, ensuring upgrades, new features, and changes are communicated effectively and in a timely manner.

o Performs regular audits of files and metadata to ensure consistency, and alerts stakeholders of discrepancies.

o Works with the Technology Division to ensure appropriate allocation and use of file storage space, preservation backups, and disaster recovery.

o Contributes to projects in support of further systems development, including but not limited to metadata cleanup, the digitization of backlog collections documentation, and the integration of systems.

o Researches, identifies, and recommends new applications, tools, and features to support Rock Hall digital and collections management projects. Provides leadership, documentation, and support in the development of those features and functionality.

o Acts as the liaison between the Rock Hall and system vendors.

3. Supervises the activities of certain student employees, interns, volunteers, and/or project staff.

4. Represents the Rock Hall both within and outside the institution.

5. Travels off-site when required.

6. Duties include but may not be limited to the above.


1. Education Level: Master’s degree in library science, archival studies or related field.

2. Experience in Field:

o Minimum of five (5) years experience with database administration highly desired.

o Proficiency with SQL, or other client/server relational database systems experience or equivalent combination of education, training and experience required. Experience with Oracle Database preferred.

o Experience with DAMS, MAMS or PAMS required; Orange Logic Cortex experience strongly preferred.

o Experience with cloud storage environments required; AWS experience strongly preferred.

o Experience with Adobe Creative Cloud required; with strong Adobe Premiere familiarity.

o Proficiency with HTML, CSS, XML, XSLT, and JavaScript; experience with Python or Ruby is a plus.

o Knowledge of or experience with using scripting languages to automate computational processes.

o Understanding of current library, archival and/or museum processing methodology; Library of Congress and Getty vocabularies; records management practices, trends and issues preferred.

o Familiarity with copyright, donor restrictions and permissions issues related to providing access to library, archives and museum collections strongly preferred.

o Knowledge of current approaches, best practices, and/or tools in digital forensics, digital preservation, and other digital archives functions.

o Demonstrated proficiency and capabilities with personal computers and software, the Web, and/or library-relevant information technology applications. Working knowledge of standard computer office applications such as Microsoft 365 and other productivity software. Experience providing support for information technology preferred.

o Demonstrated ability acquiring and using new computing skills, such as learning new software applications, installing tools and applications on workstations, and exploring innovative tools and services.

3. Unique Expertise/Certification/Registrations:

o Historical knowledge of rock and roll and related music genres strongly preferred.

o Capacity to thrive in a future-oriented museum environment and to respond effectively to changing needs and priorities.

o Maintains a user-focused, helpful and collaborative style of interaction in the performance of all job duties and in communication with all levels and types of staff and partners; builds solid long-term relationships with key stakeholders.

o Evidence of detail-oriented, analytical, organizational, project, and time management skills and demonstrated ability to organize tasks and set priorities to meet deadlines, manage multiple projects concurrently, and complete within budget and in accordance with task/project parameters.

o Thinks of the big-picture and considers the impact of decisions across the institution as a whole; avoids impulsive decisions.

o Outstanding team orientation, flexibility and ability to work both independently and collaboratively.

o Encourages teamwork and anticipates and removes obstacles to effective teamwork; seeks to resolve conflicts as they arise; solicits feedback and involves others in decision-making but comfortable leading.

o Outstanding verbal and written communication skills, organizational skills and interpersonal skills; effective communicator, ensuring staff and other key contacts across the organization are kept abreast of initiatives, issues, and events internally and externally.

o Ability to successfully pass Rock and Roll Hall of Fame and Museum reference check, background investigation, and drug screening.