Head of User Services
| Published | December 3, 2025 |
| Location | 800 North Dartmouth Avenue, Claremont, California |
| Category | Academic |
| Job Type | Full-time |
| Apply Here | https://theclaremontcolleges.wd1.myworkdayjobs.com/en-US/TCCS_Careers/job/Head-of-User-Services_REQ-7720 |
| Cover Letter Requirements | Required |
| Education Requirements | MLIS from an ALA accredited program or equivalent combination of education and work experience. |
| Minimum Compensation in Local Currency | $70,000.00 |
| Maximum Compensation in Local Currency | $75,000.00 |
| Hourly or Salary? | Salary |
Description
The Head of User Services provides strategic and hands-on leadership to ensure the delivery of outstanding, user-focused services that connect the Claremont Colleges community with the Library’s collections, spaces, and expertise. This position ensures that access, circulation, and front-line service operations reflect the Library’s commitment to inclusivity, accessibility, and responsiveness to user needs. As a member of the Research, Teaching, and User Services (RTUS) leadership team, the Head of User Services contributes to strategic planning and fosters collaboration across units to strengthen the integration of public service functions with research support and instructional initiatives. Through thoughtful assessment and innovation, this role advances the library’s mission to provide welcoming and equitable access to information, resources, and learning opportunities.